1. Stayf Draws products are intended for personal use only. However, you are allowed to use the artworks created with our products for commercial purposes, such as selling prints or incorporating them into commercial projects.
2. Please note that the commercial use of the actual products themselves (e.g., reselling or redistributing digital files) is strictly prohibited.
3. Refunds for the product are offered only if it has inherent flaws or problems with the execution of the downloaded files and the claim is made within the first 14 days after the purchase.
4. Refunds are not provided when the issues are caused by incompatibility with the customer's hardware or software. It is the responsibility of the user to verify the system requirements and compatibility of the product before making a purchase. We strongly recommend reviewing the product description, specifications, and any provided documentation to ensure the product is compatible with your hardware and software setup.
5. Refunds will not apply when "accidental purchases" or "misapprehension" are claimed, as the customer can review and confirm the products included in the shopping cart before making the purchase.
6. We are not responsible for software or hardware failures allegedly caused by products purchased from our store.
7. Warranty claims must be submitted by sending an email to firstname.lastname@example.org. Please include the proof of purchase (email receipt) in your message.
Last updated, July 29, 2023